Privacy Policy
Last updated: November 13, 2025
Introduction
ShankarPrajapat.in (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or shop on our website.
Information we collect
We collect information you provide directly (name, email, address, phone, order details) and data collected automatically (browser details, IP address, device information). We also collect payment details as necessary to process orders — except when you choose Cash on Delivery (COD), in which case we only collect contact and shipping information.
How we use your information
We use your information to: process orders, communicate about your order, provide customer support, improve our services and site, prevent fraud, comply with legal obligations, and send marketing communications if you opt in.
Cookies & tracking
We use cookies and similar tracking technologies to operate the site and to analyze usage. You may control cookies through your browser settings; however, disabling cookies may affect some site features.
Data sharing & disclosure
We may share information with service providers (payment processors, shipping partners), legal authorities if required, or in connection with business transfers. We do not sell your personal information to third parties.
Security
We take reasonable steps to protect your information using industry-standard measures. However, no internet transmission is completely secure — absolute security cannot be guaranteed.
Children’s privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us to request deletion.
Retention
We retain personal information as needed to provide services, comply with legal obligations, resolve disputes and enforce our agreements. Typical retention periods vary depending on the data type — e.g., order records are kept for at least 3 years for accounting and warranty purposes.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise your rights, contact us at support@shankarprajapat.in.
Payments & COD
We accept several payment methods during checkout. Cash on Delivery (COD) is available for eligible orders — for COD orders we only require contact and delivery details and the order specifics.
Returns & Refunds
We offer a 15-day return window for eligible items. Please see our Return & Refund Policy for full details, including condition requirements and refund timelines.
Contact
If you have questions about this Privacy Policy or your data, contact us:
Shankar PrajapatS/O: Ramjilal, Khandar, Sawai Madhopur, Khandar, Rajasthan – 322025
Email: support@shankarprajapat.in
Phone: +91 9351993902
By using this site you agree to the terms of this Privacy Policy. We may update this policy; changes will be posted with a revised “Last updated” date.